Our implementation team – led by a PRINCE2 certified Project Manager – will work with you to deliver the project on time and budget.
We’ll be with you every step of the project from the original kick-off, through installation, system integration, localisation, training and go live.
All our implementations are underpinned by a comprehensive training programme.
We cater for all users of the system whether that’s clinical, clerical, system admin or business management.
There is no doubt that the effective communication of information is crucial in healthcare. We can integrate our solutions into your existing infrastructure via industry-standard protocols such as HL7, FHIR and DICOM.
We have many years experience in working with PAS, RIS, EPR, PACS and VNA providers and are happy to undertake any integration projects using our Talk2 architecture.
We are here to support our customers every step of the way. Our UK-based Service Desk is staffed with knowledgeable IT, applications, and ultrasound professionals.
All customers with a Service Level Agreement have access to our Service Desk and technical expertise. Support is available via phone, email and remote access.
For our NHS customers, we are accredited for the Health and Social Care Network (HSCN) and can connect to your system(s) remotely in this way.
For our private customers, we offer a secure remote access technology that will allow us to connect to you in seconds. All you require is a functioning broadband connection.
Here to offer a helping hand
Should you encounter a problem with your HNC solution or have a question on how to use our technology, please submit a case via our support page and we will be happy to help.